FAQ'S

As soon as possible is always your safest bet, but the longer the distance and the more complicated your move, the more time you should plan in advance. 3-6 months before your moving date is usually best. If your move is domestic and on the lighter side, then 1-3 months should be fine.

Depending on the number of things you plan on moving, you may want to consider a pre-move survey as a service add-on. During a pre-move survey, movers come to your house to go over the logistics of the move and determine an accurate cost for your move. A pre-move survey will cover things like the amount of space your belongings will occupy in the vehicle, any access issues, such as elevators and parking permits, and whether you need additional assistance with specialty items. This is a great opportunity for you to ask questions on how your items will be transported and how the moving crew will protect your belongings.

Once your request has been submitted and forwarded to the moving specialist, they will contact you within one day.

The removal company will contact you as soon as possible. If you’re under time pressure, you can contact the removal company yourself via phone or email. You can find the removal company’s contact information in the thank you page as well as in the confirmation email after submitting a quote request.